Phone Support in Cloud Web Hosting
In case you decide to acquire one of our cloud web hosting services, you can connect with our support crew over the telephone for 14 hours every day. We will help you choose the ideal package for your websites as we are aware that it's better to discuss these issues with a live person. If you already have an account, we can help you with any sales/billing questions as well as general matters, even with some technical matters which do not involve too much time or escalation to a system administrator because it is more appropriate to open a support ticket for time-consuming problems so as to have all the communication in a single place. We now have phone numbers in the United States, the United Kingdom and Australia, so you're able to call the one you prefer and speak with our representatives.
Phone Support in Semi-dedicated Hosting
The support services forall the semi-dedicated server plans that we offer feature real-time phone support for 14 hours daily. If you hesitate which plan is appropriate for your web sites, you'd like to find out more about the package's specifications or you'd like to have any other type of info on our services, you have the option to call any of the local phone numbers that we have in the United States of America, Great Britain and Australia and our support agents will assist you. If you already have an account, you'll be able to get in touch with us about sales and general issues, although we are usually able to help with a large number of tech issues as well. For strictly tech issues you'll have to take advantage of our built-in ticketing system where the conversation between you and our tech support crew will be in one place, which is the best option when the problem requires longer time to be solved or it needs to be escalated to our sysadmins.