Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You can find nearly all the answers to your questions in the easy–to–navigate Help Center section incorporated into your Site Control Panel. It offers an enormous knowledgebase with frequently asked questions and detailed how–to articles written by our trained help desk support team.

  • Top quality support service

  • Tutorial Video Clips

  • For people who want to discover how to handle a frequently encountered problem by watching an educational video, we have added a selection of video tutorials to our Site Control Panel. All the educational video clips are very short and easy to grasp. They offer you step–by–step demonstrations of different web site administration actions.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7 tech support service and a one–hour ticket response time guarantee. Our capable techs will be available night and day to answer your inquiries and to solve any problem that you may possibly have. Simply send a technical support request from the Help section and we’ll reply back to you in a jiffy.